🔒 PRIVACY POLICY

Last updated: May 17 2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how your information is collected, used, and protected when you visit or make a purchase from our store.

📋 What We Collect:
When you visit our site or place an order, we may collect:

Your name
Email address
Shipping and billing address
Phone number
Payment info (securely processed via Stripe/PayPal/Shopify Payments)
IP address & browser data (to improve user experience)
🔐 How We Use Your Info:
We use your data to:

Fulfill your orders
Communicate order updates
Respond to customer service requests
Send marketing emails (with your consent)
Improve website functionality
We do not sell or rent your personal data to third parties.

👥 Third-Party Services:
We partner with Printful and payment processors. These third parties only receive the data needed to fulfill their role (like shipping your order or processing your payment).

Your data is also protected under the privacy policies of:

Printful
Stripe
PayPal
📧 Marketing Emails:
You may opt into email updates from us. You can unsubscribe at any time via the link in our emails.

🛡️ Your Rights:
If you're located in the EU or California, you may:

Request access to your data
Ask for corrections
Request deletion
To make such requests, email: igotgoodnewsshop@gmail.com

📅 Data Retention:
We keep order info for our records unless you request deletion.

📄 TERMS OF SERVICE

Last updated: May 17 2025

By using our website, you agree to the following Terms of Service. If you do not agree, please do not use our site.

🛍️ Orders & Fulfillment
All products are made to order via Printful
Orders are typically fulfilled in 2–7 business days and shipped thereafter
Shipping times may vary by location
You agree to provide accurate and complete information during checkout.

🧾 Prices & Availability
We reserve the right to:

Change product pricing
Modify product offerings
Cancel orders due to errors or suspected fraud
📦 Shipping
We ship worldwide via Printful’s carrier partners. You will receive tracking info when your order ships.

We are not responsible for delays due to:

Carrier errors
Customs
Natural disasters
🔁 Returns & Refunds
Refer to our [Refund Policy] for details. Returns are only accepted for damaged, defective, or misprinted items.

📸 User Content
By sharing reviews, testimonials, or tagging us on social media, you grant us permission to use that content for marketing or promotional purposes.

🧠 Intellectual Property
All content on our website—including text, logos, and graphics—is the property of I Got Good News Shop and may not be used without permission.

⚖️ Governing Law
These Terms are governed by the laws of the state of Washington State, USA.

📞 Contact Us:
Questions? Contact us at: igotgoodnewsshop@gmail.com

🙏 Refund & Return Policy

Because Each Order Is Made Just for You—with Prayer, Purpose, and Love

Thank you so much for supporting our mission to share the Good News through faith-filled fashion and to feed hungry children with every purchase.

We want you to feel confident, cared for, and covered in love with every order. Because we work with a trusted production partner (Printful), all of our items are made-to-order—created just for you once you place your order.

This means we don’t hold inventory or mass-produce products like Amazon or big-box stores. Every hat, hoodie, or high-top you buy is custom-printed or sewn just for you—which is amazing! But it also means we have different policies than large retailers.

💡 What This Means:
✅ If There’s a Problem with Your Order

We gladly offer free replacements or refunds for any of the following:

Your item arrived damaged or defective
You received the wrong product, size, or color
There’s a manufacturing error (like misprints or flaws)
If this happens, please contact us within 14 days of receiving your item. Include:

A photo of the issue
Your order number
A brief description of the problem
📧 Email:igotgoodnewsshop@gmail.com
We’ll work quickly with Printful to make it right. We promise to handle it with honesty and grace.

🚫 We Cannot Offer Returns or Refunds for:

Buyer's remorse (changing your mind after the order)
Ordering the wrong size
Color differences due to screen display settings
Shipping delays beyond our control (but we’ll do our best to update you)
Because each product is custom-made, it can’t be resold or restocked—which is why we’re unable to offer returns like big stores do.

📏 To Help You Order Confidently:
We provide a detailed size chart for every product. We strongly recommend checking your measurements before ordering. If you need help choosing the right size, please reach out—we’re happy to assist!

🛍️ Our Promise to You:
Every item is prayed over and produced with care. We’re not a faceless corporation—we’re a faith-based community doing Kingdom work. We want you to feel confident, seen, and blessed.

If something doesn’t feel right, please reach out and we’ll do our best to serve you.

❤️ Thank You
Your purchase helps feed starving children and spread the gospel. Your support means more than you know.

We pray that every piece you wear reminds you of God’s love, purpose, and promise over your life.

📦 SHIPPING POLICY

Last updated: May 17 2025

Thank you for shopping with us! Below you'll find all the details about how and when your order will be shipped.

🛠️ MADE TO ORDER
All items are custom made to order through our trusted production partner, Printful. This means:

Production Time: 2–7 business days (depending on the item and volume)
Shipping Time: Varies based on your location and selected shipping method
🌍 ESTIMATED SHIPPING TIMES
Region Shipping Time (after production)
United States 3–5 business days
Canada 5–10 business days
Europe 5–10 business days
Australia/NZ 10–20 business days
International 10–30 business days

Please note that these are estimates and not guarantees. Your order may take longer due to customs, location, or unforeseen delays.

🚚 SHIPPING CARRIERS
Depending on your location, orders are shipped via trusted carriers such as:

USPS
FedEx
DHL
Asendia
Canada Post
Local regional services
Tracking information will be provided via email once your order ships.

🌐 SHIPPING COSTS
Shipping fees are calculated at checkout based on your location and the weight/size of the product(s) ordered. Some products may offer flat-rate or free shipping promotions.

📦 MULTIPLE ITEMS = MULTIPLE PACKAGES
Because items may be produced at different Printful facilities, you may receive your order in separate packages. Don’t worry—it’s normal!

🚨 WRONG ADDRESS POLICY
Please double-check your shipping address before placing your order. If you entered the wrong address and your order hasn’t shipped yet, contact us ASAP.

If the package is returned due to an incorrect address:

You will need to pay for reshipping
We are not responsible for items lost due to incorrect address entry
📬 LOST OR DELAYED PACKAGES
Once your package is shipped, we have limited control over its delivery. If your package appears lost or delayed:

Check the tracking number first
Allow a few extra days (especially during holidays)
Contact us at igotgoodnewsshop@gmail.com and we’ll help investigate
If your package is confirmed lost by the carrier, we will work with Printful to issue a replacement.

🛂 INTERNATIONAL ORDERS & CUSTOMS
International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We cannot mark items as “gifts” to avoid customs fees.

Customs processing may delay delivery. Please check your country’s import policies for more details.

❓ QUESTIONS
We’re here to help! If you have any shipping-related questions, please contact us at:
📧 igotgoodnewsshop@gmail.com